Community Resources/Services
OCFS H.E.A.R.S. Family Line
The HEARS family line assists parents and families by providing resources and referrals to a variety of services. Caring representatives guide families to services including food, clothing, housing, medical and behavioral health care services, parenting education and child care.
Representatives are available to help Monday through Friday from 8:30 a.m.-4:30 p.m.
Crisis Services
* 24 hour hotline, 7 days a week
* Phone counselors are available
* No fee for services
* 716-834-3131
Spectrum C.A.R.E.S
* 24 hour hotline/7 Days a week
* Crisis Counselors are available for those under 18 years experiencing a serious behavioral and/or emotional concern
* 882-4357 (HELP)
Family Justice Center
* Free services for victims of domestic violence and their children.
* Provides safety planning, legal assistance, law enforcement, spiritual care, limited medical and counseling in one secure, comfortable location.
* 716-558-7233
Best Self Behavioral Health
* Counseling services
* Various locations throughout WNY
* Psychiatric consultation, psychological consultation, medication, and prescription monitoring
* 716-884-0888
Catholic Charities
* Counseling services for individuals and families
* Numerous locations throughout WNY
* Domestic violence services
* Behavioral health services
* Youth education/development
* 716-856-4494
Child & Family Services
* Individual and family counseling
* Mental health services
* Preventive services
* Foster care
* Residential treatment services for youth
* Special education programs
* Domestic violence prevention
* Treatment and intervention services
* Family life education
* 716-842-2750
Endeavor Health Services
* Crisis and resources
* CCBHC services
* Adult and child mental health services
* Mental health awareness training
* Alcohol and substance-use disorder services
* Safe Options Support (SOS)
* 716-895-6700
EPIC
* Assists families in many aspects:
-
- Family engagement in education
- Parenting
- Educating pregnant and parenting teens
- Develops family literacy and prepares children for academic success
- Offers support and solutions for parents
* 716-332-4100
Family Help Center
* 24 hour help line available
* Home based support
* Parent support groups
* Companion childcare groups
* 716-822-0919
Friends of Night People
* Open 365 days a year
* All services are provided free of charge and without question
* Food is served
* Medical care is provided
* Clothing is available
* Housing assistance is provided
* 716-884-5375
Horizon Health Services
* Multiple locations throughout WNY
* Mental health services
* Addiction services
* Inpatient and residential services
* Prevention and community services
* 716-831-1800
Mental Health Advocates of WNY
* Support group for parents
* Peer support groups
* Provides essential non-clinical services that address the needs of individuals, families and communities living with mental illness
* Emotional skills training, intervention, and prevention
* 716-886-1242
Parent Network of Western New York
* Community resource for families of individuals with special needs
* Provides parents and caregivers of children with special needs, the tools necessary to allow them to take an active role in their child's education
* Services are FREE OF CHARGE for families, professionals and service providers of individuals with disabilities
* 716-332-4170
Spectrum Human Services
* Outpatient mental health counseling
* Substance abuse treatment
* Individual, family and group counseling
* 716-662-6638
Suburban Psychiatric Associates
* Mental health counseling services
* Providers bio's are listed so you can select a therapist that fits you
* 716-689-3333
WNY Psychotherapy Services
* Marriage and couples counseling
* Depression services
* Grief counseling
* Anxiety treatment
* Family counseling
* Child therapy services
* Bipolar disorder
* Eating disorder
* PTSD
* 716-675-9232